Custom development

Placely · Hotel Interactive

An AI-run digital point for hotels: it answers guests’ questions, recommends services and shows what’s on in the city. Unattended, with no daily content updates needed.

Type
Custom development
Technology
LLM · Conversational AI · Touch kiosk
What we did
  • AI guest assistant
  • Hotel, dining and spa guide
  • Interactive wayfinding map
  • Automatic local events, weather and news
  • Unattended operation

A guest’s experience shouldn’t depend on the front desk alone. Placely is an AI-run interactive app for hotels and restaurants: hotel information, services, restaurants, spa and nearby recommendations, always available, with a map that guides guests to where they need to go.

Built on the latest large language models, it understands each request and replies with tailored answers, fast. Simple questions are solved without queuing at reception, so the team can focus on better service.

It also shows events, local culture, the weather and relevant news. Everything updates itself: it runs unattended, with no one loading content every day. Much more than a screen — an extension of the hotel’s standard of service.

Placely · Hotel Interactive

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Address
Urbanización Lunamar. Marbella (Málaga) SPAIN
Hours
Monday – Friday (9:00 – 19:30)

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