Privacy Policy

Last updated:

1. Data controller

Viseni Design is the data controller for personal data collected through this website and any application or extension published under the same brand (including Chrome extensions, App Store apps and Google Play apps). Contact email: info (at) viseni.com.

2. Data we collect

We may collect the following personal data, only when voluntarily provided by the user or technically generated by their use of our services:

  • Name and email address (contact forms).
  • Anonymous browsing information (IP address, device type, pages visited) via analytics tools.
  • Data entered directly by the user into forms or app features.
  • Device permissions explicitly requested by the app (camera, notifications, storage), only where required.

3. Purpose of processing

Collected data is used exclusively for the following purposes:

  • Responding to contact or quote requests.
  • Improving user experience and service performance.
  • Anonymous statistical analysis of website or app usage.
  • Compliance with applicable legal obligations.

4. Legal basis for processing

Data processing is based on user consent (Art. 6.1.a GDPR), the controller's legitimate interest in improving its services (Art. 6.1.f GDPR), or the performance of a contractual relationship (Art. 6.1.b GDPR). You may withdraw your consent at any time without affecting the lawfulness of prior processing.

5. Cookies and similar technologies

This site may use technical and analytics cookies. Analytics cookies (e.g. Google Analytics) collect usage data in anonymised form. Chrome extensions and mobile apps do not use cookies but may use local device storage to save preferences.

  • Technical cookies: required for the site to function.
  • Analytics cookies: measure traffic and user behaviour anonymously.
  • You can disable cookies from your browser settings at any time.

6. Sharing with third parties

We do not sell or share personal data with third parties for commercial purposes. We may share data with technical service providers (hosting, web analytics) acting as data processors under contract with full security guarantees, all operating under GDPR or equivalent protection frameworks.

7. International transfers

Some providers (such as Google Analytics or app distribution platforms) may involve data transfers outside the European Economic Area. In such cases we ensure adequate safeguards are in place under GDPR, such as standard contractual clauses or European Commission adequacy decisions.

8. Retention period

Contact data is retained for the time strictly necessary to handle the request and, thereafter, for applicable legal limitation periods. Analytics data is stored in anonymised form indefinitely.

9. User rights

Under GDPR you may exercise at any time the rights of access, rectification, erasure ('right to be forgotten'), objection, restriction of processing and data portability. You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) or the supervisory authority in your country of residence.

10. Contact

To exercise your rights or for any query about this policy, contact us at: info@viseni.com